Contact
Frequently Asked Questions
What do you offer?
I provide a bespoke hand-painting service for glass bottles and champagne flutes, adding a unique and personalised touch to your items. The prices on my website include the painting service only, with the exception of the flutes if you choose to order them.
To have your bottle hand-painted, you can either send a cherished bottle you already own or purchase one online and have it shipped directly to me. Once I receive the bottle, I will hand-paint it and return it to you, allowing you to enjoy your beautifully customised piece.
Can you send my order to the UK?
Currently, my primary focus is on the Guernsey market, but I'll be exploring opportunities to expand into the UK. Stay tuned for updates! If you're interested in participating in my initial UK test orders, I'd love to hear from you. Please feel free to reach out to me at paintedpetalsguernsey@gmail.com
Can you paint me a different type of flower?
The complexity of the flower you're interested in will guide my approach. You're able to add other personalisation requests when ordering. While I can adjust the number of petals I paint, the design I specialise in reflects my unique style, which is what makes it truly special.
How long will my order take?
I aim to fulfil your order within 10 days of receiving your item. However, please be aware that processing times may vary slightly during peak wedding seasons. For larger wedding packages, I kindly ask that you allow at least two weeks for completion.
How do I send the bottles to be painted?
You can either deliver your bottle directly to me (my address will be provided to you once you've placed your order), or, you can order your bottle(s) online from local wine and spirit merchants listed below, and have it delivered directly to me or for me to pick up from their store.
Local alcohol-free, wine and spirit merchants:
Do you offer discounts for multiple items?
Yes, enjoy special discounts on bulk purchases of three items or more.
Explore the savings options below:
3 items = 5% saving
4 items = 10% saving
5 items = 15% saving
6+ items = 20% saving
This saving applies to any bulk purchases e.g., when you purchase one bottle along with two champagne flutes in a single order you'll receive a 5% discount.
Can the painted bottles be refrigerated?
Yes, the bottles can be stored in the fridge; however, it's important that they do not rest against other items. Due to their artistic decorations, they require careful handling to preserve the integrity of the artwork.
Can I collect my order?
Absolutely! When checking out, you can choose between picking up your order or having it delivered. Opting for pick-up is free of charge, while delivery incurs a flat fee of £5.
When I select your 'pick up' delivery method it says there's no stores available. What do I do?
You'll need to click 'Change location' which will allow you to enter your Guernsey postcode. On selecting your postcode the 'store' location will display for you to select. Collecting your order is free of charge.
Is it possible for my order to be delivered?
Absolutely! You can choose your preferred delivery method at checkout. You have the option to collect your item in person at no additional cost, or opt for island-wide delivery for a flat fee of £5 per order.
Can the hand-painted glasses be washed?
My hand-painted flutes are beautifully hand-painted art pieces designed to commemorate special occasions. While they are functional, they are not intended for everyday use. To maintain their beauty, I suggest a light rinse inside the glass and a gentle wipe around the rim.
Is it possible to modify my order after it has been placed?
If you find that you need to make changes to your order, please contact me as soon as possible. While not all modifications can be accommodated, I am happy to discuss your needs and explore potential options.
What else can I use the bottle for after the contents has been consumed?
These bottles are perfect for creative repurposing. Use them as distinctive candle holders by placing a tall pillar candle in the bottle's neck, creating a one-of-a-kind centerpiece. Alternatively, fill them with fairy lights to transform them into enchanting lanterns that add a warm glow to any setting.
If I don't want to keep the bottle after consuming the contents can I recycle it?
Absolutely! These bottles are recyclable and can be disposed of with your regular glass recycling.
I need to reach out to you, how do I get in touch?
Feel free to reach out via email at:
paintedpetalsguernsey@gmail.com
Kindly include a subject line that concisely describes your inquiry and provide as much detail as possible in the body of your email.