Your satisfaction is my top priority. If for any reason you are not completely satisfied with your purchase, I am here to assist you.

Eligibility for Refunds

1. Time Frame: You have 2 days from the date of product delivery to request a refund
   
   
2. Reason for Refund: To help me understand your concerns and improve my products and services, please provide a detailed explanation of the reason for your dissatisfaction. You can submit your request by emailing paintedpetalsguernsey@gmail.com

Conditions for Refunds

• The product must be unused and in the same condition that you received it
• All original packaging, accessories, and documentation must be returned with the product
• Proof of purchase (such as a receipt or order confirmation) is required

Processing Refunds

Once your refund request is received and inspected, I will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Delivery Costs

Please note that delivery costs are non-refundable. If you receive a refund, the cost of return delivery will be deducted from your refund.

Changes to This Policy

I reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page, and the date of the latest revision will be provided at the top of the policy.

Thank you for shopping at Painted Petals. I appreciate your business and strive to provide you with the best service possible. Should you have any questions or require further assistance, please don't hesitate to contact me at paintedpetalsguernsey@gmail.com.